Privacy Policy

This Privacy Policy explains how Globalinvest Ltd collects, uses, stores, shares and protects personal data when individuals use the INVEXIA and INVEXIA ALGO AI websites, applications and services. For applicable data-protection law, Globalinvest Ltd normally acts as the controller of personal data described in this Privacy Policy. Contact: info@invexia.com · +357 99009470

This Privacy Policy applies to personal data processed through:

• invexia.com and algoai.invexia.com
• associated websites, subdomains and user accounts
• AI-assisted strategy tools and chart analysis tools
• backtesting and simulation tools
• Trading Journal functionality
• Strategy Discover and ranking
• signals and notification services
• broker or platform integrations
• affiliate and B2B portals
• customer support and related communications

Account and profile information — name, email address, telephone number, country, username, subscription plan, communication preferences and authentication information.

Subscription and billing information — subscription status, billing address, transaction identifiers, invoice information, payment status, payment-provider tokens and tax information.

Strategy and user-content data — strategy descriptions, entry and exit rules, risk parameters, prompts and AI conversations, AI-generated outputs, chart annotations, uploaded chart images, generated code, backtest configurations and results, journal entries, and saved strategies.

Trading and broker-related data — where you upload trading records or activate a broker integration: account identifiers, instrument information, balance and margin information, order and position information, trade history, prices, profit and loss, and connection tokens.

Technical and usage information — IP address, device type, operating system, browser type, login time, session identifiers, pages and features used, referral source, error reports, API activity and audit logs.

Communications — support requests, emails, feedback, complaints, survey responses and telephone contact records.

Providing the Services — creating and managing accounts, providing AI and strategy tools, running backtests, generating reports, storing strategies, delivering alerts and providing broker integrations. Lawful basis: performance of a contract.

Security and fraud prevention — protecting accounts, detecting unauthorised access, investigating abuse and maintaining audit and security records. Lawful basis: legitimate interests and legal obligations.

Service development and quality improvement — analysing usage patterns, errors and feedback to improve reliability and develop features. Lawful basis: legitimate interests.

Billing, accounting and legal compliance — collecting payment, maintaining accounting records, calculating taxes and managing disputes. Lawful bases: contract, legal obligations and legitimate interests.

Communications and marketing — sending service messages, security alerts, subscription notices, product updates and newsletters. Electronic marketing is sent with consent or another lawful basis permitted by applicable law. You can unsubscribe from marketing at any time.

Legal claims and regulatory requests — responding to lawful requests, enforcing agreements and cooperating with competent authorities. Lawful bases: legal obligation and legitimate interests.

INVEXIA uses artificial intelligence to provide strategy structuring, chart interpretation, explanations, analytical reports and related features. Depending on the feature used, relevant prompts, strategy content, chart information and contextual data may be transmitted to specialist AI service providers (such as OpenAI or Anthropic) acting as processors under their own terms.

We seek to limit information sent to AI providers to what is reasonably necessary for the requested function. You should not place passwords, private keys, payment-card information, government identification numbers, sensitive personal data, broker login credentials, or confidential third-party information in AI prompts.

We may share personal data with:

• Hosting and infrastructure providers — hosting applications, databases, backups and security infrastructure
• AI providers — processing prompts and relevant content to produce requested AI outputs
• Payment processors — processing subscriptions, cards, refunds and payment disputes
• Communication providers — transactional email, support, push notifications and messaging integrations
• Analytics and security providers — service analytics, fraud prevention, monitoring, authentication and cybersecurity
• Brokers and trading platforms — where you request an integration
• Professional advisers — lawyers, accountants, auditors and insurers where reasonably necessary
• Authorities and legal recipients — courts, law-enforcement agencies, tax authorities and regulators where legally required
• Corporate transactions — in connection with a merger, financing, restructuring or sale

We do not sell personal data to data brokers for their independent marketing use.

INVEXIA and its service providers may process personal data in the United Kingdom, European Economic Area, United States and other countries. Where personal data is transferred internationally, we use legally recognised safeguards where required, which may include adequacy regulations, standard contractual clauses, the United Kingdom International Data Transfer Agreement or Addendum, and contractual and technical safeguards. Further information may be requested by contacting us.

We retain personal data only for as long as reasonably necessary. Typical retention periods include:

• Account and contract records: for the duration of the account and generally up to six years afterwards
• Billing, invoice and tax records: generally six years or longer where legally required
• Private strategy and journal content: while the account remains active
• Deleted data in backups: normally removed within approximately 90 days
• Support communications: generally up to three years after resolution
• Security and access logs: generally between 12 and 24 months

We use reasonable technical and organisational measures designed to protect personal data, including access controls, authentication controls, encryption in transit, tenant and account separation, monitoring and audit logs, secure backups, vulnerability management, least-privilege access, incident-response procedures, and provider due diligence. No online system can be guaranteed completely secure. You are responsible for protecting your account credentials and devices.

Depending on your location and applicable law, you may have the right to:

• receive information about our processing and access your personal data
• correct inaccurate personal data
• request deletion or restrict processing
• object to processing based on legitimate interests
• object to direct marketing
• receive certain data in a portable format
• withdraw consent
• complain to a supervisory authority

To exercise a right, contact info@invexia.com. We may request information necessary to verify your identity before completing a request.

We may use cookies, local storage, pixels, scripts and similar technologies for authentication, security, session management, language preferences, service functionality, performance monitoring, analytics and marketing. Strictly necessary technologies may be used without consent where legally permitted. Non-essential analytics, advertising or tracking technologies will be used only after appropriate consent. You can change your preferences through the Cookie Settings interface. Further information is available in our Cookie Policy.

The Services are intended for adults aged 18 or over. We do not knowingly offer trading-strategy services to children. If we become aware that we have collected personal data from a child contrary to applicable law, we will take reasonable steps to delete it.

You may contact us first at info@invexia.com so that we can investigate a privacy concern. You may also lodge a complaint with the United Kingdom Information Commissioner's Office or, where applicable, the data-protection supervisory authority in your country of residence.

We may update this Privacy Policy to reflect changes in the Services, technology, providers, legal requirements, data-processing practices or organisational structure. The current version will be published with its revision date. Material changes may also be communicated through the Services or by email.

Data Controller

Globalinvest Ltd — Trading as INVEXIA and INVEXIA ALGO AI

Company number: 10487895

7 Grena Road, Richmond, England, TW9 1XS

Email: info@invexia.com

Telephone: +357 99009470